Política de envío

We appreciate your trust and continued support. To help you enjoy a seamless shopping experience, please take a moment to review the details below regarding order processing, shipping, and associated charges.

Shipment Origin & Processing Timeframe

All orders are fulfilled and dispatched directly from our warehouse located in the United States to uphold consistent quality standards.

Order processing takes 1–2 business days to complete, excluding weekends and official holidays.

Domestic Shipping (Within the U.S.)

We work with leading domestic logistics providers including UPS, FedEx, and USPS to guarantee fast and reliable delivery.
  • Estimated delivery: 3–5 business days for all U.S. domestic orders.
  • Tracking updates: A unique tracking number will be sent to your email address as soon as your package is dispatched.

International Shipping (Outside the U.S.)

For overseas orders, we collaborate with well-established global carriers such as DHL, FedEx, and UPS.
  • Estimated transit time: Typically 7–15 business days.
  • Customs and delivery notes: Delivery timelines are subject to the customs clearance procedures of the destination country. Occasional delays may arise, but full tracking access will remain available throughout the journey.

Customs Duties & Import Taxes

We operate under a DDP (Delivered Duty Paid) all-inclusive pricing model, meaning all applicable duties and import taxes are already included in your final price.

No extra fees will be charged upon delivery of your package.

Order Tracking

  • Email notifications: Full tracking details will be delivered directly to your email inbox.
  • Multiple tracking options: You can monitor your order status via the direct link in the shipping confirmation email, or by entering the tracking number on the carrier’s official website.

Important Reminders

Please double-check the accuracy of your delivery address before checkout to avoid delivery disruptions.

If your package arrives damaged or experiences a delay of more than 10 business days, please contact our support team immediately.

Contact Us

If you have any questions or special requests, feel free to reach out to our customer support team:
Email: katyacalderon868@gmail.com
Response time: We will get back to you within 24 business hours.